City of Woodstock Return to Play COVID-19 Arena User Guidelines
The Province of Ontario has moved to Stage 3 of their plan of reopening. These are the
Guidelines the City of Woodstock are applying in the opening of the arena facilities for operation. Cooperation from everyone will be needed to be successful in all aspects.
Reeves Community Complex will open the Red pad the last week of August incorporating the
guidelines set out by the Province, Southwestern Public Health and our Municipality. The Green
Pad will follow on September 8th. The Civic Centre will be added if there is a demand for it.
- Mask/Face Coverings –required at point of entry and must be worn in all public spaces
except on the ice surface.
- Physical Distancing- maintain 2 metres (6 feet) in all public spaces except one the ice surface
- Public spaces included lobby, hallways, washrooms, change rooms, designated skate on/off areas and bleachers
Gathering Limits in the Facility:
- Minor Sport- 25 maximum total on ice includes skaters and coaches (No bench use)
- Parents/Guardians - 25 maximum (designated standing/seating areas)
Entry to Facility
- All participants are encouraged to arrive at the facility dressed
- 11 and under it will be mandatory to come dressed
- Entrance will be permitted 15 minutes prior to rental to begin check in at the reception area
- Participants arriving earlier must wait outside. Once check in is completed the doors will be
locked until the next rental. There will be no reentry if you choose to leave.
- Change rooms will have a maximum of 8 to allow physical distancing. No Showers will be
available at this time.
- Rentals will be either assigned the required number of Change Rooms or to the Designated
Skate On/Off Area.
- Each organization/permit holder/convener who is utilizing the facility must conduct passive
screening of all participants and spectators prior to being allowed entry passed the
- Each organization must maintain a contact list (name, phone number and email) for
contact tracing purposes. The Municipality will not ask for this information unless required
by Southwestern Public Health in case of a positive test and contact tracing is required
- City staff will be present at Entrance reception to help educate patrons during check in
facility guidelines and to make sure maximum numbers are not exceeded.
- Sanitize hands upon arriving at the arena, before and after leaving the ice surface.
- Participants will be asked to follow the directional signage to the change rooms/designated
skate on/off area and ice area.
- Players are to stay in their rooms/areas until staff notify them that the ice is ready. They will then proceed onto the ice through the designated ice entry point in a physical distanced format.
- There are NO warm-ups in the facility
- Absolutely NO SPITTING anywhere in the facility
- Water bottle fill stations are available. The drinking spouts are closed. Sharing of water bottles is prohibited.
- At this time there will be no keys provided for locking change rooms. If a group would like a
room locked they will need to notify facility staff.
Exiting the Facility
- Participants who just exited the ice surface have 15 minutes to change and exit the facility
following the exit signage. No player is allowed to exit the change room until the other
players have fully entered the ice surface.
- Participants will be asked to follow the directional signage from the change rooms/designated skate on/off area to the exit.
- When leaving the Facility sanitize your hands
The Red Pad washrooms will be open with occupancy limits in place to promote physical
distancing. Please follow posted signage
Facility staff will be cleaning and sanitizing change rooms and areas after every use. Washroom cleaning and sanitization frequency will be increased. There also will be a cleaning of high frequency touchpoints several times per day.
- The Concession will remain closed for the reopening.
- Food and beverage will be NOT BE permitted in the facility. There will not be any team food
event, or fundraisers allowed at this time.